FastComet Review

FastComet is a popular web hosting company whose services are used by more than 750,000 small business and personal website owners. Their technical staff are knowledgeable and quick to respond. The CPanel is easy to use even for newbies. FastComet is a good option to consider for quality hosting. The customer service is very good and responsive.

  • Speed: 647ms (Refer to: Compare Top Web Hosting Providers)
  • Uptime: 99.95% (Refer to: Compare Top Web Hosting Providers)
  • Pricing: Shared Hosting 12months Plan: $2.74/mo for Basic, $4.11/mo for Plus, $5.49/mo for Extra.
  • Money Back: 45 days money back guarantee.
  • Renew: Shared Hosting: $10.95/mo for Basic, $16.45/mo for Plus, $21.95/mo for Extra.
  • Customer Support: 24/7/365 Live Chat.
  • Other Features: See the detailed information on FastComet website screenshot below.

The following are the primary benefits of using FastComet hosting:

Reliable 24/7/365 Support

FastComet’s 24/7/365 customer support is one of its most attractive features. According to its customer support page, the web host resolves 83% of support requests within 15 minutes. FastComet provides three escalation levels to ensure customers get the right person to support them as quickly as possible. In addition, FastComet’s website has a clear and detailed list of what’s included in its customer service.

11 Data Centers Worldwide

FastComet has 11 data centers strategically placed around the world. These data centers are located in:
North America — Dallas, Newark, Toronto, and Fremont
Europe — Frankfurt, Amsterdam, and London
Asia — Singapore, Tokyo, and Mumbai
Australia — Sydney
With data centers spread across the globe, FastComet lets you choose a server close to your main target audience, to improve website speed and performance.

Great Money-Back and Uptime Guarantee

FastComet offers a 45-day money-back guarantee, 15 days longer than those offered by web hosting services like Bluehost, HostGator, and GoDaddy. That’s a win for you, as a longer trial period gives you more time to evaluate FastComet’s service. Excluding downtime due to regular or emergency maintenance, FastComet offers a 10% service credit of your monthly fee for each hour of downtime (up to 100%).

Advanced Security Features

FastComet offers Imunify360 with all its shared hosting plans. Imunify360 is an artificial intelligence-based security solution to protect Linux web servers, which learns from each attack and filters out malicious IPs, malware bots, and threats. FastComet also uses ModSecurity, a web application firewall (WAF), to monitor the traffic between the internet and your web applications. ModSecurity helps prevent application-level exploits from malicious plugins and extensions. Additionally, FastComet’s shared hosting plans come with account isolation. Even if one of the neighboring websites in the shared hosting service is under attack, your website remains secure. Last but not least, FastComet offers a free SSL certificate with every plan.

Daily Backups and One-Click Restore

FastComet performs free daily backups of files, databases, and email accounts. It stores this data for seven days on the basic shared hosting plans and 30 days on the premium plan. When required, you can use FastComet’s 1-click Restore Manager to recover your backed-up files, databases, or email data. And FastComet also promises 24/7 technical support should things don’t go according to plan.

Free Domain and Website Transfer

Each of FastComet’s shared hosting plans comes with a free domain name. While the choices aren’t exhaustive (only .store, .online, .tech, and .site are included), they certainly work for anyone who just wants to design a personal website or blog. FastComet’s shared plans also come with up to three free website transfers. All you need to do is submit a ticket, and the support team handles the rest.

The following are the drawbacks of using FastComet hosting:

High Renewal Rates

As of writing, FastComet’s basic shared hosting plan starts at a special price of $2.49/month. However, once the initial trial period ends, the price rockets up to $9.95/month for the basic plan, FastCloud. That’s a renewal price increase of 400% without any changes to the plan’s features. The higher tier shared plans, FastCloud Plus and FastCloud Extra, renew at $14.95 and $19.95, respectively. This renewal price is higher than what many other hosting services ask for. So, if you’re considering FastComet for its low price, ensure you’re ready to pay a higher fee at renewal.

Variability in Server Response Time

FastComet’s server response time isn’t consistent. Server response time determines how much time your website takes to load. It refers to the time between a user clicking a link and the web server delivering the web content. So, the longer the server response time, the longer the visitor must wait for the website to load. And the longer they wait, the more the chance of visitors leaving the website. What’s a good server response time? The bottom 20% had a server response time of 826 ms. And the mean response time was 456 ms — a good benchmark. FastComet’s response time was also highly variable in 2022. For example, in February 2022, the response time was 907 ms, but in March 2022, it decreased to 602 ms. That’s more than a 300 ms decrease in response time speed.